Case 02 / 05

Hawaiʻi

Aliʻi Kona Coffee

Content / Social / Digital Optimization

Website development

A Better Digital Home for Kona Coffee.

We developed Aliʻi Kona Coffee's digital storefront and integrated Shopify to create a complete online shopping experience. From product discovery and checkout to customer registration, automated discounts, and recurring coffee orders, we helped connect the brand's website with the systems behind its online business.

01

Website design & development

  • Custom responsive website design
  • Desktop and mobile optimization
  • Product catalog and individual product pages
  • Branded website navigation
  • Multilingual website experience (English, Japanese, Korean)
  • Ongoing website maintenance and updates

02

Shopify e-commerce integration

We connected the storefront to Shopify and developed the customer purchasing experience behind it.

  • Shopify product catalog integration
  • Product variants and purchasing options
  • Shopping cart functionality
  • Shopify checkout integration
  • Branded checkout domain configuration
  • One-time purchases and monthly coffee subscriptions
  • Order processing and checkout experience testing
  • Shipping configurations and eligibility rules

03

Coffee Club & customer registration

Coffee Club membership is free; monthly coffee subscriptions are a separate recurring purchasing option.

  • Free Coffee Club registration
  • Email-based signup and verification
  • Verification codes and resend functionality
  • Shopify customer tagging and membership identification
  • Customer accounts and returning-member recognition
  • Multilingual registration experience
  • QR-code registration for in-person customers
  • Customer email communication and subscription-related workflows
  • Optional email marketing opt-in

04

Automated discounts & recurring orders

Customer benefits configured and developed in Shopify, subject to the storefront's shipping and discount eligibility rules.

25%
Welcome discount

For eligible first-time Coffee Club orders.

7%
Member discount

For eligible standard Coffee Club purchases.

11%
Monthly subscription

For qualifying recurring coffee purchases.

$99+
Free shipping

For qualifying orders, subject to shipping and discount eligibility rules.

  • Shopify discount configuration
  • Customer eligibility and discount conditions
  • Non-stackable discount rules
  • First-order discount restrictions
  • One-time versus recurring purchase pricing
  • Subscription checkout integration

05

Website optimization & customer experience

  • Loox customer review integration
  • Dynamic customer review carousel
  • Automatic review synchronization
  • Branded checkout URL improvements
  • Product page and checkout refinements
  • Mobile usability improvements
  • Customer journey testing
  • Ongoing troubleshooting and website maintenance
Website homepage
Shopify product catalog
Product detail & purchase options
Coffee Club — bottom-right widget

Customer reviews — Loox integration

Integrated and optimized Loox customer reviews, creating a dynamic review experience that keeps the storefront updated with authentic customer feedback.

VISIT LIVE WEBSITE ↗

01 — Content direction

PEOPLE BEFORE product. ☕

Our approach was to create coffee content people would actually want to watch. Instead of focusing solely on the product, we brought conversations, local opinions, and Hawaiʻi's coffee culture into the spotlight.

Street interview

“Favorite coffee spot in Hawaiʻi?”

Blind taste test

“Can you taste the difference?”

7,057
Combined views
134
Interactions
~1.9%
Engagement rate

03 — The impact

Early Content. Measurable Results.

3.65×
Average views per video compared with the previous 10 posts
7,057
Combined views from our first two videos
73%
Of the previous 10 videos’ combined views, generated by just two Rice & Film videos

Our first two videos generated 7,057 views, reaching 73% of the combined views from the previous ten posts. With an average of 3,529 views per video compared to the previous baseline of 968, the early results demonstrated the potential of a more intentional content strategy.

The previous baseline contains some collaboration posts originating from other accounts, so the comparison is based on public view counts only.

Beyond content

An Ongoing Creative Partnership.

Our work with Aliʻi Kona Coffee extends beyond social media. From content production and creative direction to website development, Shopify integration, and e-commerce improvements, we support both the brand's marketing and digital customer experience.

  • Content Production & Social Media
  • Website Development & Maintenance
  • Shopify & E-Commerce Optimization
  • Creative Direction & Campaigns

Photography & creative production

The Brand, Through Our Lens.

From product photography to lifestyle imagery, we capture the details that bring Aliʻi Kona Coffee's identity to life. Every image is created to showcase the brand, its products, and the people behind it.

Whole bean, medium roast — 4 oz
Farmers market stall, Holualoa
Espresso bar at the booth
From the farm, in hand
Market display & packaging
Booth banner & brew station
Espresso over ice
4 oz, 12 oz and 2 oz bags

Featured films

Aliʻi Kona Coffee — lead film
Favorite coffee spot in Hawaiʻi?
Can you taste the difference?

Your Brand Could Be Next.

From websites and online storefronts to photography, film, and ongoing campaigns, we build creative solutions around what your business actually needs.

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